Zoho CRM’s free plan offers very limited features and can support only up to three uses. What Zoho CRM is missing are options for individual and team goal tracking, which you can find in Pipedrive, HubSpot CRM, and Microsoft Dynamics 365. It also allows you to associate your emails with related leads or contacts in the CRM and view social media mentions of your business, all from your inbox. It features an Outlook productivity plugin that lets you sync your contacts, tasks, and calendar meetings with Microsoft Outlook. Zoho CRM is a CRM software solution that offers free and affordable plans packed with tools for collaboration, custom billing and payment, products, catalogs, and quotes. Monthly pricing is also available at slightly higher rates.
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Microsoft Dynamics 365 : Best for companies using the full Microsoft ecosystem of productivity and office software.Salesforce Essentials : Great fit for teams wanting access to robust features while using the desktop version of Outlook.